Last updated: October 5, 2026

DATA CONTROLLER:

Wyertech EOOD, UIC 206579944

Registered Office and Contact Address: Sofia 1700, Studentski District, 39 Simeonovsko Shose

Blvd., Ent. A, Floor. 2

Website / Brand: remode.bg

Data Protection Officer / Privacy Email: [email protected]

 

1. General Provisions

1.1. Wyertech EOOD respects the privacy of its customers' personal data and guarantees its

protection in accordance with Regulation (EU) 2016/679 (GDPR) and the Personal Data Protection

Act (PDPA).

1.2. This Privacy Policy informs data subjects about what personal data we collect, for what purposes

we use it, to whom we provide it, and what their rights are.

 

2. Data We Collect and Legal Grounds

We collect and process the following categories of personal data:

For the execution of a purchase/delivery contract: Names, delivery address, phone number,

and email address (Legal ground: Art. 6(1)(b) of the GDPR).

For issuing accounting documents (invoices): Names, Personal ID Number (EGN - only at the

customer's request for an invoice issued to an individual), and address (Legal ground: Compliance

with a legal obligation under the Accountancy Act and VAT Act – Art. 6(1)(c) of the GDPR).

For credit/leasing applications: When choosing payment in installments, the Buyer fills out an

application form. The data required for creditworthiness assessment (including Personal ID,

income, etc.) is transmitted directly to the selected financial institution (TBI Bank, BNP Paribas,

etc.), which acts as an independent data controller. Wyertech EOOD does not store or process

this financial data in its systems.

 

3. Specific Privacy Clause for Service Activities

3.1. CONFIDENTIALITY OF DATA ON CLIENT MEDIA STORAGE DEVICES: When providing

devices (computers, laptops, hard drives, SSDs) for diagnostics, repair, or assembly, the

technicians of Wyertech EOOD DO NOT browse, DO NOT copy, DO NOT distribute, and DO

NOT store any personal data, files, or documents contained in the memory of these storage

media. 

3.2. Access to storage media is strictly limited to technical actions necessary to test hardware

integrity and install the operating system or drivers as contracted.

 

4. Recipients of Personal Data (Sharing)

Your data is provided only to trusted partners with whom we have contractual relationships:

Courier Companies: For the purpose of delivering the ordered electronics.

Banks/Financial Institutions: Only upon express online credit application initiated by the

customer.Accounting Consultants: For the purpose of invoice processing and sales reporting in

compliance with Bulgarian legislation.

 

5. Retention Period

Personal data contained in accounting documents (invoices) is stored for a period of 10 years in

accordance with the requirements of the Accountancy Act. Data collected for the purpose of the

website profile or delivery is stored until the profile is deleted or for a period of 5 years from the last

order for the purpose of defense against legal claims.

 

6. Rights of Data Subjects

Every user has the right to: access their data, rectification, erasure ("right to be forgotten"), restriction

of processing, data portability, as well as the right to object. Applications must be submitted in writing

to email: [email protected].

 

7. Data Protection Supervisory Authority

Commission for Personal Data Protection (CPDP): Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd.;

Website: cpdp.bg

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